Contact Maintenance and support

Technical questions

For technical inquiries from customers who have purchased the product, please refer to the following.

GIS software "SIS"

Types Paid software support service
If contracted In case of no contract
Browse support site Click here to view
Email support sistech@informatix.co.jp
When sending, enter "@" in the email address in one-byte characters.
You can only contact us if you have any questions about the installation.We cannot respond to technical inquiries such as operation methods.
Web form support Click here to register:Please log in from the page and contact us from "Email Support". Click here to register:Please log in from the page and contact us from "Email Support".

You can only contact us if you have any questions about the installation.We cannot respond to technical inquiries such as operation methods.

SIS: Frequently Asked Questions About Support Services

SIS: Support Service Information

General-purpose CAD software "MicroGDS"

Types Paid software support service
If contracted In case of no contract
Email support support@informatix.co.jp
When sending, enter "@" in the email address in one-byte characters.
No email support.
Web form support Please fill out this form and submit. Please fill out this form and submit.
Only the troubles that cannot use MicroGDS, such as license registration, installation, and startup errors, are accepted from the above form. We can not respond to technical inquiries such as operation method.

MicroGDS: Frequently Asked Questions

MicroGDS: Support Service Information

3D paint rendering software "Piranesi"

Types Paid software support service
If contracted In case of no contract
Browse support site Click here to view
Email support support@informatix.co.jp
When sending, enter "@" in the email address in one-byte characters.
Please refer to here for the contents to be entered in the email text.
No email support.
Web form support

Please fill out this form and submit.

Piranesi: FAQ about how to operate

Piranesi: Support Service Information

-Contact, Maintenance and support

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